Policies
No Shows/Cancellation
As a reminder, our technicians are commission based pay only.
Last minute cancellations or No Shows result in lost time and income.
Failure to show for an appointment may result in a 50% service fee.
For short notice cancellations or No Shows, a credit card
must be given to hold for future appointments.
Please give 24 hours for cancellations to avoid being charged.
Refunds
No refunds on gift cards, retail items, salon or spa products, salon tools, clothing or boutique items.
We do not offer refunds on services.
Cell Phones/Gadgets
Please keep cell phones & gadgets on silent while in the salon & spa.
Deposits + Bridal/Spa Parties
50% Deposit required for parties or appointments 3 hours+.
Bridal/Spa Parties are required to have a written contract and 50% deposit to secure appoitments.
Children + Safety
Children under 12 cannot be left unattended without an appointment.
For the safety of the children & salon liabilty, Children are not allowed in the
salon & spa service area unless they have an appointment.
Spa Parties + Onsite Appointments
On site appointments must be arrange through the front desk. Employees are not
permitted to make arangements for on site parties/services privately. All employess are
employeed and insured through Texture Salon & Spa LLC. If you would like to make
arrangements for an onsite party or services, please call 6109980013.
Copyright, all rights reserved 2016